here it be
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Newegg.com Customer Care
Once you know, you Newegg.
This is for your information only. Price, specification, and terms are
subject to change without notice. Newegg.com is not responsible for errors
in typography and/or photography. All parts comes with original
manufacture warranty and no technical support. Customer pays return
shipping on all service.
SOME HELPFUL LINKS:
Help and FAQs: http://www.newegg.com/CustomerService/FaqHome.asp
Our Contact Information: http://www.newegg.com/CustomerService/ContactUs.asp
Update Account: http://secure.newegg.com/NewVersion/MyAccount/AccountSettings.asp
(Please update your account address information before requesting any RMAs)